Child Find’s Parent Help program offers free, confidential*, telephone-based services to parents in conflict, helping fragile families to explore safe and legal options and available support systems.
Parent Help’s skilled professionals assist callers by addressing co-parenting challenges, parental abduction prevention, domestic violence, child abuse or neglect concerns, and parenting styles. Case managers guide callers on issues such as creating workable parenting plans (custody and visitation), building communication and parenting skill sets, understanding legal options and learning how to navigate the court and support systems. The option of mediation is assessed and offered when appropriate.
Parent Help opens cases for biological parents and caretakers (those legally functioning in a parental role, including grandparents, and other family members). Callers seeking assistance from Parent Help are the parents/caretakers of children 17 years old or younger, although the age limit may be extended in the event of legal guardianship due to a child’s mental/physical condition, or on-going support obligations.
Parent Help also provides consultation and information to allied service professionals.
For moms and dads parenting apart: Topics We May Need to Discuss
Parenting apart communication skills: Choosing Words that May Help
Making the best of a difficult situation: A Child’s Fundamental Rights for parents living apart
Child Find’s Parent Help program registered 958 new cases in the 2015-16 fiscal year. 159 calls involved family/parental abduction and 20 reported runaways. There was 1 stranger abduction. 254 clients specifically cited domestic violence and/or child safety as their initial reason for calling during intake. There have been 8,461 active enrollments in the Parent Help program since its inception in 2006.
* Child Find does not share caller information with others, including family members, without the caller’s consent. Further, our staff will neither confirm nor deny whether a person has contacted us for Parent Help services. Note, however, that confidentiality may be waived if any caller presents an immediate danger to self or others (i.e. suicide, homicide).